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Frequently Asked Questions

Below are some of are common questions about us

We provide a wide range of products for dogs and cats of all breeds, ages, and sizes. From everyday meals to snacks, supplements, and specialty diets, we’ve got your furry friends covered.

Yes! Every product in our store is carefully selected for quality, safety, and nutrition. We prioritize your pet’s health and only offer items that meet high standards.

Absolutely! We carry allergy-friendly meals, sensitive stomach foods, weight management formulas, joint care supplements, probiotics, and more to support your pet’s health and well-being.

Delivery times vary depending on your location. Most orders are shipped within 5–15 business days. Once your order is shipped, you’ll receive a tracking number to monitor its progress.

Yes! Once your order is shipped, we provide a tracking number so you can follow your package until it arrives at your doorstep.

We want you and your pet to be happy! If you encounter an issue with your order, please contact our customer support team at Support@primepetfoods.org, and we’ll help you find a solution.

Yes! We ship to many countries worldwide. Delivery times may vary depending on your location, and shipping costs will be calculated at checkout.

Our friendly support team is available to answer your questions or assist with orders. You can reach us anytime at Support@primepetfoods.org.

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